Shipping Terms & Conditions

COVID - 19 SHIPPING UPDATE

Please be aware that order processing may take longer than usual during this time It can take 3-5 business days for processing, and be on the lookout for our automatic email as soon as your order has shipped.

Thank you very much for your understanding, we are grateful for your ILA SWIM

Community and for your patience with us. Please do not hesitate to reach out directly with any questions to contact@ilaswim via email :)

*Please note that we are not responsible for LOST / STOLEN packages.

DOMESTIC SHIPPING

Shipping costs within the U.S. is pre-calculated at check-out. The shipping cost for each other depends on the weight of the package. Once order has been made, the recipient will be receiving the order anywhere from 5-7 business days from the date that it was shipping; Via USPS priority mail from Hawaii.

After payment has been authorized and verified please allow up to 1-2 days for processing. Once the order has been shipped, recipients will be receiving a shipping notification email stating the carrier that was used to ship the order & tracking numbers will be provided.

*ILA SWIM offers free USPS domestic priority mail shipping on all orders over $100; For international orders over $100, we offer Sagawa Express. The exact carrier is auto-determined during fulfillment. If you need to avoid a specific carrier, please shoot us a note immediately after placing your order and we will do our best to accommodate.

International shipping

The cost for international shipping is pre-calculated at check- out. The shipping cost for each order depends on the weight of the package. For all international orders it may take up to 2-4 weeks for delivery. Although it may have reached its designated country, it may take several days for customs to precess the package throughly. Depending on the country it is been shipped to additional time may very.

International Duties & Taxes

ILA SWIM is not responsible for duties and taxes applied to packages. The recipient will be responsible for paying additional charges for customs clearance. Custom policies may vary, please contact your local customs for further info.