FAQs


I CAN’T FIND MY ANSWERS HOW CAN I REACH CUSTOMER SERVICE?
YOU CAN CONTACT US VIA EMAIL HERE OR BY PHONE (808) 922-8832
PLEASE INCLUDE YOUR FIRST AND LAST NAME, EMAIL ADDRESS, PHONE NUMBER, ORDER NUMBER, AND MESSAGE.
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I NEED TO CHANGE SOMETHING IN MY ORDER WHAT SHOULD I DO?
PLEASE EMAIL SOON AS POSSIBLE, WITHIN 72 HOURS.  YOU CAN CONTACT US VIA EMAIL HERE OR BY PHONE (808) 922-8832
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WHERE IS ILA SWIM LOCATED?
IT’S LOCATED IN 88TEES ON THE 2 FLOOR. PLEASE COME SAY HI:) MAP HERE
ADDRESS: 2168 KALĀKAUA AVE 
OUR STORE HOURS FOR ILASWIM//88TEES
MONDAY TO FRIDAY 1PM - 5PM 
*NOT OPEN ON WEEKENDS 
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WHAT IF MY ITEM IS DAMAGED?
WE USUALLY TRY OUR BEST TO ENSURE ALL OUR QUALITY IS THE HIGHEST.
IF YOU DO HAVE CONCERNS, PLEASE EMAIL US HERE